Hp support assistant download for windows 10

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HP PCs - How to download, install, and use HP Support Assistant (Windows 10)

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HP Support Assistant helps keep your HP computer in working order by finding updates and providing troubleshooting tools.

Most HP computers come with HP Support Assistant. Click the app icon in the taskbar, or search Windows for to open the tool.

Downloading and installing HP Support Assistant

Download and install the latest version of HP Support Assistant.

Go to Download HP Support Assistant to download and install the tool.

Changing update schedule and notifications settings in HP Support Assistant

Set preferences for when to check for software updates and how HP Support Assistant notifies you when updates or messages are available.

  1. Click Settings at the top of the HP Support Assistant window.

    HP Support Assistant settings
  2. Change the settings in each section to match your needs. Make sure to scroll down to see all the available settings.

Updating the computer using HP Support Assistant

Use HP Support Assistant to automatically install computer updates, such as updated drivers, system updates, and useful utilities.

  1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

    Click Updates in the My notebook pane
  2. Click Check for updates and messages to scan for new updates.

    Updates list in HP Support Center
  3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

  4. Click the update name for a description, version number, and file size.

  5. Select the box next to any updates you want to install, and then click Download and install.

  6. Perform any other update management actions as needed.

    • Postpone an update: Click Remind me, and then select a time preference.

    • Delete an available update: Click the Delete icon to remove the update from the list and record it in the action log.

    • Review updates status: Click Action log below the list to view installed, postponed, or deleted updates.

Troubleshooting computer and device issues with HP Support Assistant

Access diagnostic tools, guided troubleshooters, and how-to documents to troubleshoot hardware and software problems and specific issues and error states.

Note:

These steps are for a computer. Available fixes, menus, and tools differ for other added devices.

  1. Click My devices in the top menu, and then click Troubleshooting and fixes in the My PC or My notebook pane.

    Click Troubleshooting and fixes in the My notebook pane
  2. Select one of the options on the screen that relates to the issue you are experiencing.

    Troubleshooting and fixes options in HP Support Assistant
  3. Access additional resources and troubleshooting tools on the Internet and security, Specifications, and Storage tabs.

Finding product information (specifications, serial number, warranty status, and so on) in HP Support Assistant

Gather information about your HP computer or device through My devices in HP Support Assistant. Review full specifications, lists of all installed software, disk drive status, warranty end date, and more.

  • Product and serial numbers: These numbers are typically required to identify the correct drivers to install or are needed when contacting HP Customer Support. Find them on the tile for your computer or device.

    Product number and serial number on a My notebook tile in HP Support Center
  • Product specifications: Click your product name on the My devices screen, and then click Specifications. Scroll down the page to view video, audio, and power specifications, and to view lists of installed software.

    Note:

    Click the Storage menu to view hard disk drive information, including available space.

    View product specifications in HP Support Center
  • Warranty status: Click your product name on the My devices screen, and then click Warranty and services.

    If the last check was done at a prior date, click Refresh warranty status.

Fixing problems related to HP Support Assistant

HP Support Assistant can help resolve computer and printer problems. However, there might be times when HP Support Assistant does not work as expected.

Resolve most HP Support Assistant issues by going to Download HP Support Assistant to install the latest version.

If problems continue, go to HP PCs - Troubleshooting HP Support Assistant (Windows 10, 8, 7) to troubleshoot specific HP Support Assistant error messages and issues.

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HP Support Assistant

HP Support Assistant for PC

HP Support Assistant is included on new HP desktop and notebook PCs. You can install it on PCs from other manufacturers for easy access to support resources and tools for HP printers and PCs. Click the icon on your taskbar to start HP Support Assistant or download now.

Download HP Support Assistant 9

Requires Windows 10 RS4 or higher.

If you received an incompatible operating system message during HP Support Assistant installation, please download and install the Legacy version

HP Support Assistant Mobile

Need help while you’re on the go? HP Support Assistant Mobile gives you many of the same great features as the Windows version in the palm of your hand. Download it now for iOS and Android.

Sours: https://support.hp.com/us-en/help/hp-support-assistant
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HP Support Assistant

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The HP Support Assistant is a build-in feature in your HP Printers and computers. It helps in the maintenance of your HP device by providing automated support, automatically updating your system, and also fixing minor issues on its own. The new HP desktop and notebook users can easily find the HP assistant pre-installed on their devices.

What is the HP Support Assistant?

HP Support Assistant is software utility just like HP Printer assistant that comes pre-installed on HP devices. It has been developed for the convenience of the users so that they can easily fix the issues that come with their HP devices. With this, you can improve the performance and reliability of your device because it automatically updates the firmware and drivers. To start using the pre-installed HP Support Assistant, you just need to click on the “?” icon which is available in the system tray of your device.

How to download HP Support Assistant?

HP Support Assistant download process requires you to follow some easy guidelines which you can easily find in this article. To download HP Support Assistant, do as described:

  1. Open your web browser and navigate to the official website http://www.hp.com/go/hpsupportassistant
  2. When the home page opens up, click on the “software and drivers’ option.
  3. Now, you have to choose the icon that reads as “Let’s identify your product to get started”.
  4. Here you have to choose the device on which you want to install the HP Support Assistant.
  5. After filling up the required details such as HP Printer’s model number or serial number, click on the “submit” option. This action will make the server automatically detect the requirements and other details which are necessary for the download.
  6. Click on the “Download” button which is present under the HP Support Assistant software.
  7. Click on the downloaded .exe file to install
  8. Follow the instruction on the screen to complete the installation of the HP Support Assistant.

Notable features of HP Support Assistant

The HP Support Assistant comes with different features that work as functions. The list of features is as follows:

  • My devices : It gives you access to specifications, updates, messages, warranty and services, accessories, diagnostics and tools, and support resources for your HP device.
  • Support : This feature allows you to use support resources and contact options.
  • All-new design : By using this option you can see everything in a modern, easy-to-use interface.
  • Automatic fixes : This feature schedules automatic updates of your device for maximum performance.
  • Alerts and support status : Using this function you can easily stay informed with PC and printer alerts and can access the support status right in the taskbar.
  • Help tools : The tool allows you to get in direct touch with the technical support team.
  • Integrated diagnostics : The built-in diagnostic tools give lifelong support for resolving issues easily.

Download HP Support Assistant on Windows 10

HP Support Assistant Windows 10 download includes a process which includes certain steps. Before you find and download drivers, you are required to get the device model name and sometimes you also need to consider the requirements for HP Support Assistant for Windows 10 64 bit download.

  1. First of all, navigate to the HP’s “Software and Drivers” page.
  2. When you are redirected to the driver download page, you will see many drivers and software such as HP Support Assistant and HP Support Solutions Framework services option.
  3. Now, select “Windows 10” as the system option.
    (Note: if you are looking to download HP Support Assistant for mac, choose “mac” as the system option.)
  4. Here, click on the “download” button which is available under the HP Support Assistant option.
  5. Click twice on the executable driver file (.exe file) and follow the prompts to complete the installation process.

How to uninstall HP Support Assistant?

In case you don’t want HP Assistant anymore on your device, then you can uninstall it. Follow the steps given below to disable HP Support Assistant:

  1. To remove HP Support Assistant, search for and open “Uninstall a program” option in your device.
  2. Now, navigate to the “Programs and Features” option.
  3. Here, select “HP Support Assistant”.
  4. In the end, tap on“Uninstall”.

Fix- HP Support Assistant slowing down computer

At times, the HP Support Assistant present on your device might slow down your computer. The pre-installed HP Support Assistant bloatware might eat up the memory of your computer. In this situation, it is better to remove the assistant from your device. The uninstalling steps for the same can be easily found in this article.

HP Support Assistant is useful software to automatically troubleshoot and fix issues that come with your HP devices. Its various features work as functions so that you do not miss out on any update with your HP device. The minor issues can be resolved easily if your device has an HP Support Assistant.

Although it comes pre-installed in the latest HP Printers and notebooks, if your HP device does not have one then you have to download it from the official website. Once the download process completes, you can use it to troubleshoot various issues and problems.

Yes you can easily turn off HP Support Assistant if you don’t want to take benefit of its services anymore or it is creating hassle in your work. To turn off HP assistant, you need to locate it on your device and uncheck the checkbox available next to it. you can turn off the Support assistant if your screen displays a message “HP Support Assistant stuck on completing the installation”.

The HP Support Assistant on your device has a quick access toolbar which helps you to use its various features. The features can be used as the functions which includes “My device”, “Support”, “All-new design”, “Automatic fixes” and more such options.

If you ever run into a problem with any of your HP devices, you can easily access its support. Yes, it does have a support phone number, which is available on the website. By dialing the number you can have a one-on-one conversation with the experts and get your issues resolved. If the HP Support Assistant virus issue is troubling you, immediately get help from experts.

To fix various issues with your HP device or HP Support Assistant, the website provides a “live chat” support option on the website. This option keeps blinking on the web page in either the left corner or the right corner of the page. You just have to click on it, and start your conversation by giving the details of your query.

The answer to this question is definitely yes. You can use HP Support Assistant to update drivers, automatically install computer updates, and also checks for and installs the updates in other useful utilities.

Every owner of HP devices is recommended to install and use HP Support Assistant because it is a one-stop solution to troubleshoot errors, updating your system as well as updating your drive. Therefore one must have it for the smooth working of their device.

To disable HP Support Assistant Quick Access:

  1. Click on the “HP Support Assistant” icon to open it.
  2. Now, select “Updates and tune-ups”.
  3. After this, tap on the “Other settings” option which is present on the bottom left of the screen.
  4. In the “How would you like to be notified?” section, uncheck the “taskbar” option.

HP does not recommend you to remove HP Support Assistant since it provides you with many features and services. At times, the HP assistant available on your device might start creating trouble in your work. In this situation, you may remove it and re-install it again. To remove the HP Support Assistant, you just have to right-click on it and then click on the “Uninstall” option. Now, click on “yes” to confirm deletion and restart your computer to save changes.

The incredible in-build feature in HP Support Assistant is the latest way to fix major and minor issues with your HP devices giving you the solutions that you need.

Quick Solutions

From basic fixes to big queries, HP Support Assistant has it all.

User-friendly

Use HP Support Assistant if you want to save on time and money.

Discover New Features

Upon using HP Support Assistant, you will surely discover its all-new features.

Copyright © 2019. All rights reserved

Sours: https://hp-supportassistant.us/
HOW TO DOWNLOAD AND INSTALL HP SUPPORT ASSISTANT

HP Support Assistant

A simple to use application designed to offer HP users a safe means of maintaining their systems clean and always running smooth

HP Support Assistant is an application created to offer you automatic and immediate support for your HP notebook.

It can help you improve the performance of your computer by providing you with automatic updates and troubleshooting tools that can resolve various issues in a simple and time efficient manner.

Running the application, you are greeted with a window that puts in front of you all the areas where HP Support Assistant can assist you.

HP Support Assistant can perform a system scan and provide you with information about your computer’s operating system and hardware configuration. It can also displays details about existing warranties and installed apps and drivers.

The application is clearly designed to be your portal for for the latest HP updates and utility releases. From the ‘Updates and Tune-ups’ section you are able to set the application to notify you about updates and messages from HP. To avoid being spammed at an inconvenient time of the day, the application lets you choose the day of the week and hours when it can perform the check-ups.

Since being connected to the Internet makes the application relevant, it also provides you with a network diagnostics tool that can scan your connection and solve any potential issues.

HP Support Assistant also provides you with further insight about your notebook’s audio and video specifications, battery performance, storage status and information about peripheral devices that are connected to your computer.

It’s name, HP Support Assistant, can denote a different role for the application besides being a system updater. In some sections, the application links you directly with the HP forum and other pages that offer you valuable information about various issues and how to resolve them.

And since it even features a field named ‘Contact technical support’, you can easily consider the application to be the tech support guy before actually calling the tech support guy. But even so, if you face an issue that you can’t solve on your own, at least when you actually get in contact with HP support, the application provides you with a lot of valuable information that HP can use to better understand where the problem comes from and how to get passed it.

All in all HP Support Assistant is an invaluable tool that every HP user needs to have. It leaves a small footprint on your system resources and can make a big difference in your computer’s performance.

Filed under

Diagnose HP notebookNotebook optimizerNotebook assistanceDiagnoseOptimizerAssistantMaintenance

Sours: https://www.softpedia.com/get/System/System-Miscellaneous/HP-Support-Assistant-for-Notebooks.shtml

Support download windows for 10 hp assistant

You need to download and reinstall the HP Support Assistant app. It installs right over top the broken one – no need to uninstall the old one first.

Here's where you can get it:  HP Support Assistant

Colin Barnhorst

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I have a similar problem. since upgrading to windows 10 the HP Support assistant installs on my computer but will not open. I have uninstalled it and reinstalled it to no avail. I am using an HP Pavilions dv7-3188cl. 64 bit OS. processor is Intel Core i5.

prior to downloading the updated Support assistant to work with the windows upgrade the older support assistant worked. now I only get an install and then nothing happens when I open it.

help.

thecarpenter

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What does HP Support say?

Colin Barnhorst

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No, It didn't work. I uninstalled and reinstalled HP Support Assistant several times but all in vain. It gets installed but does not open. The problem exist.

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HP Support says nothing. according to their site the new HPSA should be working with windows 10.

I still get nothing. when I try to open it. not even an error message.

thecarpenter

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I have the same exact problem. I upgraded from win 8.1 to win 10 on an HP stream 11 and now when i click on HP support assistant it doesn't work... it doesn't launch. Tried all the suggested fixes.. I reinstalled it dozens of times, restarted etc. It installs fine but doesn't launch after double clicking it. The site is also not able to read my computer to look at my model number like it can normally with the HP software ( the framework) that supports it.  It's like their software doesn't work on win 10 upgrade, at least on my pc.

One thing I noticed is if I right click it and do compatibility trouble shooting, it will not work on windows 8 either and when i send I finally send it to microsoft they return an "incompatible program" detected

Does that mean HP support assistant is known to not work on Windows 10 or just that it can't work in compatible mode?

Is there any other program that functions similarly? Windows update seems to offer much less control of optional, recommended updates. I don't know if it is accessing hp updates. I actually manually installed one driver update but this is tedious.

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Exact same issue. 

My assumption is that the problem is on Microsoft end. The only thing I have not done is reset system back to Windows 8.1 and start over. Wayyyyyy too much trouble. 

thecarpenter

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I have experienced exactly the same issue. When I try to remove the HP Support Assistance I get the fault information: "The feature you are trying to use is on a network resource that is unavailable". The failed path indicated is:

C:\ProgramData\{18165758-115C-4DC0-9EC2-FF89F725767F}\

When I try to download the HP Support assistant from Internet then I finally get the fault information: "Error 1714. The older version o the HP Support Assistant cannot be removed. Contact the technical support Group."

Both the Microsoft- and the HP Technical support teams in Sweden have adviced me back port to Windows8 and then upgrade again. This advice is not acceptable for me since it is extremely time consuming and painful in general. There must be a way to solve this easily reproducable problem analytically from either HP or Microsoft resulting in a patch.

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Okay so I tried to see what was going on with the HP support assistant by using the "event viewer" in Windows but then that started giving me weird error messages itself and it would not work at all.

So instead of going crazy trying to figure out the cause of all these issues I decided to do a Windows 10 reset from the Update and Security/Recovery section of Windows 10 in Settings and opted for it to reset and delete my files and settings (not the option to wipe the drive for computer disposal). There is also an option to reset Windows 10 and keep all your files but I decided I wanted to start from scratch with Windows 10 since I did not have a lot on the pc anyway.

I moved some files I wanted to keep to a USB flash drive first.

It took about 45 minutes to complete the reset. It's almost like doing a clean install... you have to fill out the basic info after Windows 10 resets.

After it started up I did some windows updates and installed some programs and changed some privacy settings and then installed the HP Support Assistant and it installed and launched fine. It found a couple of drivers for me to install and I installed them.

Windows 10 seems to be running well now.

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How to download HP support assistant and run full HP Pc/Laptop Diagnostic tests - For HP users only

HP Support Assistant

HP Support Assistantis a fast and reliable system utility applicationthat provides a streamlined service of maintaining clean, updated, and smooth daily operation and automatic support for all users of HP notebooks. Built from the ground up to detect the status of laptop hardwareand all the early signs of system instabilities or reduced working speed, this app represents one of the best ways that users of HP PC devices can optimize their PC for fast performance. In addition of automatic system scans and updating of important HP software upgrades and system drivers, this app also provides users with a single portal where they can learn more about their local hardware, take advantage of the consumer services and benefits that are provided to all new HP customers, and even schedule a support call that can resolve any of your hardware issues.

Automatic updates - Improve the performance and reliability of your PCs and printers with automatic firmware and driver updates. You can configure your options to install updates automatically or to notify you when updates are available.

The user interface of the HP Support Assistantis streamlined for ease of use and quick discovery of all of its features. It uses a traditional light-blue color layout and promotes access to four main tabs. The first one is “My Devices”, where user can not only list their currently detected and registered HP devices, but also see messages related to their health status, specification listings, and listing of all connected accessories. Here users can also access the most popular troubleshooting services for printers, power plans, and other Ease of Access topics. The next tab is “My Services”, where users can register their HP device online and discover if they are eligible for any of the warranty/extended service offerings from HP. The third tab is “Support”, and from there, users can quickly add their current location, device, and set up an online request ticket for solving some of the issues that cannot be fixed easily. The final tab is “Profile”, where users can manage their online HP account. In the Settings page, users can allow the app to install the most critical updates automatically, set the automatic scan schedule, and notification status.

It is important to note that HP Support Assistantfeatures two accessibility features that are not commonly present in many other apps. The entire interface can be zoomed in using a zoom slider in the bottom/right corner of the app, and interface visuals can be switched into a special high-contrast mode to facilitate easier viewing experience for people with poor eyesight.

For many users of HP laptops, this HP Support Assistantapplication can be their personal technician who can solve many of the issues that can appear when handling PCs for a prolonged period. The app is relatively small, runs quietly in the background, and requires very little resources to monitor the health and changes in the computer’s performance.

Download HP Support Assistant Latest Version

Sours: https://www.filehorse.com/download-hp-support-assistant/

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Welcome to Software & Drivers, let’s identify your product to get started

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Welcome to Software & Drivers, let’s identify your product to get started

Or select your product from popular printers

The product information label contains your serial number and product number. You can find it either on the back of your laptop, inside the battery compartment or under the cover on the back of the laptop.

Sample product label

If your laptop is currently functioning you can find the serial number by using a simple keyboard command.

  • 1. From your built-in keyboard, press and hold the Fn + Esc buttons at the same time.
  • 2. An HP System Information pop-up box will appear on your screen with your serial number.

The product information label contains your serial number and product number. Depending on your desktop model you can find it on the side, top, front or back of the computer. For All-in-One PCs you will find it on the back.

Sample product label

If your computer is currently functioning you can find the serial number by using a simple keyboard command.

  • 1. From your keyboard, press and hold the Ctrl+Alt+S buttons at the same time.
  • 2. An HP System Information pop-up box will appear on your screen with your serial number.
The product information label contains your serial number and product number. For almost all HP products, the product information label can be found from one of the following locations :
  • A label attached to the product (usually on the underside)
  • Laser etching on the surface of the product
  • Inside the battery compartment
  • A purchase invoice or receipt
  • Product packaging or shipping box
  • Documentation that came with the product
Sample product label
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