Citrix Files for Mac
Citrix Files for Mac allows users with a Content Collaboration license for Workspace to interact with all their files directly from the Finder. Files do not need to be synced locally. Quick access to sharing, requesting, and other file options are available through the right click menu.
For Documentation and System Requirements for Citrix Files for Mac, please see: https://docs.citrix.com/en-us/citrix-content-collaboration/citrix-files-app/citrix-files-mac.html
Included in Citrix Files for Mac v21.4
- Added options to set cache size to 50 GB, 100GB in preferences
Fixed issues in 21.4
- Fix for upload failures not getting retried promptly
- Fix for Finder not updating folders promptly after remote changes
- Fix for folder names containing a period getting treated as temporary items
- Fix for discard checkout option missing for folder administrators
- Fix for client users with delete permission being unable to delete folders
- Miscellaneous crash fixes and stability improvements
Citrix Files helps people exchange files easily, securely and professionally.
Designed for business, Citrix Files is a file manager that offers secure data sharing and storage, customizable usage and settings, award-winning customer service and tools that allow you to collaborate more easily and get your work done from any device — any time, anywhere.
With your Citrix Files account and app, you can:
-Access files and folders located in your Citrix Files account.
-Edit files located in your Citrix Files account (not available on all plans).
-Download and upload files between your Citrix Files account and mobile device.
-Sync files in your Citrix Files account from all of your devices.
-Share or sync multiple files with multiple users at once.
-Email files from your Citrix Files account, mail or Gmail apps on your mobile device.
-Request files and provide secure links for recipients to upload files to your Citrix Files account.
-Set custom access permissions to files and folders for individual users.
-Specify a passcode for additional protection for your Citrix Files account.
-Add users to existing folders in your Citrix Files account.
-Use your Citrix Files account as a secure file manager.
-Remotely wipe or lock your Citrix Files account in the event of a lost or stolen mobile device.
If you have a Citrix Files Enterprise account, you can access data using corporate credentials, and IT administrators can control and audit access directly from the app.
Citrix Files will request access to device capabilities or data to enable advanced features, including:
This allows Citrix Files to let you choose co-workers among the contacts in your phone address book.
This allows Citrix Files to let you capture a photo or video for upload.
This allows Citrix Files to let you record audio for upload.
Photos and Media Library
This allows Citrix Files to let you choose photos and videos from your Library to upload.
Bug fixes and quality improvements
Ratings and Reviews
What happened to Feedback and Approvals?
We’ve been using the Sharefile Feedback and Approvals workflow for a long time for document control. Now I don’t have access to that anymore. I can still do this from the mobile site but that doesn’t provide any incentive to use the mobile app. I know the entire structure for Sharefile is changing, but it’s not clear to me if my current plan is still going to work going forward. I’ve called into support a couple of times to sort it out, but I’m still not clear. If I have the feedback and approvals functionality on the website, why don’t I have it in the app?
It was amazing until about a month ago
Please update the app to get some of the old features back. I loved it because I could open PDFs with my iPad and annotate. Now I cannot do that at all. I’m only able to do squiggly underlines and straight throughs. I called for an update as a paying customer for my business and I was on hold for 20 minutes with no response. I lost a lot of the functionality in the last two updates that I was used to using. It will not let me insert documents to emails anymore. This went from a five star app down to a three star. I hope that you can get it resolved.
Other services are surpassing Citrix
This app is missing several notable features and loads slowly compared to competing apps from drop box / onedrove / box. I switched our company from
Box to Citrix because it had some sharing features that I wasn’t able to get with box at the time (share with a link, change share settings for the link, etc.). Now, box and others have this and then some. The iOS integration of this app when compared to others is really subpar. It does not work with with iOS files app or numerous common business apps (PDF expert, outlook, others). Citrix seems to have forgotten about this service and app.
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Contact Info
- User Content
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Citrix Systems, Inc.
- 143.3 MB
- Requires iOS 11.0 or later.
- Requires iPadOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip.
English, Dutch, French, German, Italian, Japanese, Korean, Polish, Portuguese, Russian, Simplified Chinese, Spanish
- Age Rating
- © 2018 Citrix Systems, Inc. All rights reserved.
With Family Sharing set up, up to six family members can use this app.
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To do a ‘complete’ uninstall of Mac Sync:
1) Click the ShareFile Sync icon in the menu bar, and select ‘Quit.’
2) Open up ‘Finder’, go into ‘Applications’ folder and open ‘Utilities’ folder.
3) Double click ‘Activity Monitor’ to launch it.
4) In top right you can type in ‘sync’ to search or sort alphabetically to find the ‘SyncEngine’ process.
5) Select it and use the ‘Force Quit’ option and accept the warning. It’s necessary to quit SyncEngine because otherwise, it would stay running in the background and keeping the ‘sfconfig.db’ file ‘in-use.’
6) Open up ‘Finder’; go into ‘Applications’ folder again.
7) Drag ‘ShareFile’ into Mac trash bin in the bottom right of the screen.
8) Go back to ‘Finder’ and this time click the ‘Go’ menu and select ‘Go to Folder.’
9) Type in the path ~/Library/Logs/ShareFile
10) Drag all the contents of this folder into the Mac trash.
11) Ctrl-click trash icon and select option to empty the trash.
Uninstall is finished. You are now ready to start the install process
How to install Sync for Mac:
1) In ‘Finder’, see if you already have a ‘ShareFile’ folder. You can either keep that folder if you want to keep the files or you can completely delete the ‘ShareFile’ folder.
2) Log into your ShareFile account, click ‘Apps’, and download Sync for Mac
3) Start the installer of Sync for Mac and configure for your account.
Set up file sharing on Mac
On your Mac, choose Apple menu > System Preferences, then click Sharing.
Open Sharing preferences for me
Select the File Sharing checkbox.
To select a specific folder to share, click the Add button at the bottom of the Shared Folders list, locate the folder, select it, then click Add.
The Public folder of each user with an account on your Mac is shared automatically. To prevent a folder from being shared, select it in the Shared Folders list and click the Remove button .
Control-click the name of the folder, choose Advanced Options, select desired options, then click OK.
See Set advanced file sharing options.
By default, any user set up on your Mac in Users & Groups preferences can connect to your Mac over the network. A user with an administrator account can access your entire Mac.
To give only specific users or groups access to a folder, select the folder in the Shared Folders list, click the Add button at the bottom of the Users list, then do one of the following:
Add users or groups from all users of your Mac: Select Users & Groups in the list on the left, select one or more names in the list on the right, then click Select.
Add users or groups from everyone on your network: Select Network Users or Network Groups in the list on the left, select one or more names in the list on the right, then click Select.
Add someone from your contacts and create a sharing-only account for them: Select Contacts in the list on the left, select a name in the list on the right, click Select, create a password, then click Create Account.
To specify the amount of access for a user, select the user in the Users list, click the pop-up menu next to the user name, then choose one of the following:
Read & Write: The user can see and copy files to and from the folder.
Read Only: The user can view the contents of the folder but can’t copy files to it.
Write Only (Drop Box): The user can copy files to the folder but can’t view its contents.
No Access: The user can’t see or copy files from the folder.
For mac sharefile
How to Easily Share Files Between Mac and Windows
Do you need to transfer files from Mac to Windows and vice-versa? There are a few different approaches you can take, but you can easily do a Mac to Windows file transfer using both operating systems’ native tools.
Alternatively, there are a few third-party solutions worth checking out. Below, we'll explain how to transfer files from Mac to Windows, as well as how to transfer files from PC to Mac.
How to Transfer Files From Mac to Windows
The most obvious way to transfer files from Mac to Windows is to use the built-in functions that both operating systems offer.
However, this has one significant drawback. The process will only work if both the Mac and Windows computers are on the same local network. If they aren’t, you can skip ahead to the section on third-party solutions below.
Set Up File Sharing on a Mac
To share files between a Mac and PC, there are some settings that you’ll need to tweak. You need to allow your Mac to share its files. Follow these steps to do this:
Click on the Apple icon in the upper-left corner of the screen. Choose System Preferences > Sharing. Then, enable the checkbox next to File Sharing in the left panel.
Click on the Options button and, from the window that appears, enable the checkbox next to Share files and folders using SMB. In macOS Big Sur, Apple dropped the ability to share volumes via AFP. Although Catalina retained this ability, APFS-formatted volumes could not be shared over AFP.
In the Windows File Sharing section below, enable the checkbox alongside each user whose files you want to share. Enter the users’ passwords and click Done. When you’re sharing files with Windows computers, your Mac store the users’ passwords in a less secure manner. On completion, we recommend you to deselect the user checkboxes.
You’ll now be back on the Sharing window. Next, you need to choose which folders and users you’re going to share with your Windows computer. Press the Plus (+) and Minus (–) buttons below Shared Folders and Shared Users to adjust your preferences.
Remember that all network access is controlled by the computer with the shared resources (in this case, it’s your Mac); therefore, you must understand what Mac permissions have been applied to a folder. Finally, you need to make a note of your Mac’s IP address. You will see this below the File Sharing: On message.
Access Mac Files on Windows
Now it’s time to head to your Windows computer. Follow the instructions below to transfer files from Mac to Windows:
Open File Explorer. In the address bar at the top of the window, type \\ followed by your Mac’s IP address. When you're done, it should look something like this: \\192.168.1.68. A new window will pop up asking for a username and password. Enter the user credentials exactly as they appear on your Mac.
File Explorer will display any folders and users that you’ve added to the Shared Folders and Shared Users lists on your Mac. You can map that folder as a network drive to move, edit, and copy folders like any other Windows folders.
Map Network Drive
Mapping a network folder makes it appear to other apps that the folder is part of your computer. Windows assigns a drive to the mapped folder, and you’ll see it as a drive in the File Explorer.
Right-click the shared folder and click Map network drive. Select a drive from the Drive list. You can choose any letter that’s not already in use.
The Folder box contains all the pre-filled information. Don’t forget to check Reconnect at sign-in if you want Windows to connect to this shared folder automatically at the start of each login session.
Once you’re done, just drag-and-drop files into one of your local folders to transfer files from Mac to Windows PC.
How to Transfer Files From PC to Mac
That wasn’t too tough, right? Now let’s look at the reverse process: how to transfer files from Windows to Mac.
Set Up File Sharing on Windows
To begin, you need to make sure that Network Discovery is turned on in Windows. Fire up your Windows PC and work through the following steps:
Open the Settings app and go to Network & Internet. On the left panel, click on Ethernet or Wi-Fi and then Change advanced sharing options located under Related settings.
Expand the Private Network menu and enable the checkboxes next to Turn on network discovery and Turn on file and printer sharing. We don’t recommend enabling network discovery or file sharing on public networks. They are typically far less secure than private networks. Click on Save changes.
To share folders on a case-by-case basis, right-click on the folder’s name and go to Properties > Sharing > Network File and Folder Sharing > Share. Alternatively, you can use advanced sharing settings if you need to or if you prefer to have full control over sharing.
You’ll also need to make a note of your Windows PC's IP address. Press Win + X and choose Command Prompt. Type in ipconfig and note down the IPv4 address.
Access Windows Files on Mac
Once you’re happy with your sharing options, it’s time to transfer your files from Windows PC to Mac. Follow the steps below on your Mac to do this:
Open the Finder app. In the menu bar at the top of the screen, select Go > Connect to Server. Type either smb://[IP address] or smb://[computer name] and press Enter. You will be prompted to enter your Windows username and password. Click on Connect.
Your shared Windows content will be available in the Shared section of Finder. To transfer files from your PC to your Mac, just drag and drop as needed.
Other Ways to Share Files Between Mac and PC
The above methods work great if both Mac and Windows PC are on the same network. However, if they’re not, try these methods and choose the ones that fit best for you.
1. Use a Cloud Storage Service
Dropbox, Google Drive, and OneDrive all have dedicated apps available for both Windows and macOS. Just install them on the two systems and upload or download your files as needed. Be aware of the space taken up by these apps, and if you’re running low on disk space, follow our guide on how to sync only specific files in Dropbox or Google Drive.
2. Use a USB Stick
A simple-but-effective solution for anyone who needs to transfer files from Mac to Windows quickly is to use a USB flash drive. Remember to choose exFAT file format, since it's compatible with both operating systems and lets you share huge files easily. Here are our recommendations on the best USB 3.0 flash drives available online.
3. Share Files Without Using Cloud Storage
Both Resilio Sync and Syncthing are the file syncing apps that let you share files between Windows and Mac. They use an encrypted key to manage the connection between devices. All you have to do is set up a sync folder and create a key.
Share the key with your other machine and nominate a folder. We have a guide on how to use Syncthing or Resilio sync for sharing files between devices if you're looking for more help.
Transfer Files Between Computer and Mobile
Hopefully, the various methods we’ve discussed will help you to share files between a Mac and a PC with ease. If you also need to do this with your phone, check out the easiest ways to transfer files between computers and mobile devices.
We hope you like the items we recommend and discuss! MUO has affiliate and sponsored partnerships, so we receive a share of the revenue from some of your purchases. This won’t affect the price you pay and helps us offer the best product recommendations.
PC-to-mobile files transfers are easy to do. This article covers five fast transfer methods between PCs and mobile devices.
Read NextAbout The Author
With his M.Optom Degree in Eye Care Speciality, Rahul worked as a lecturer for many years in the college. Writing and teaching others is always his passion. He now writes about technology and make it digestible for readers who don't understand it well.
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If you have more than one Mac, you probably need to exchange files between the two computers from time to time. There are lots of ways to do this, and which method you choose may depend on the type of file, or how you manage your workflow. Here are 9 ways you can exchange files between two Macs.
The basic way to share files between Macs is to use File Sharing. To use this feature, you must activate it in the Sharing pane of System Preferences. Check File Sharing. If you want to only share specific folders, or allow certain users to access them, add folders to the Shared Folders list, and then select a folder and add users in the Users list. If not, any user with an account can access your files.
To access another Mac’s files in the Finder, choose Go > Network, double-click one of the computers or devices that displays, and enter your username and password. You can then browse that Mac’s folders and files, and drag files to and from that computer.
In the Finder, choose Go > AirDrop on both Macs; the one you want to send files to, and the one you’re sending from. Drag a file onto the icon of the computer you want to send a file to. Unfortunately, AirDrop isn’t always reliable, and it does need to be active on both Macs, so you can’t easily copy files to a server or other computer, but it can be easier that messing with File Sharing if you only need to send files occasionally.
If you have one or more small files you need to send to another Mac, you can send them as attachments to an email message. Just create a new message and address it to yourself, and then add the files. When you get to your other Mac, open your email client and download the message and its files. This is a good way to send files to a Mac that’s not currently running.
If you use Dropbox to store some of your files in the cloud, it seems obvious that you can easily transfer files from one Mac to another by placing them in your Dropbox folder. But you may think that, when you need to transfer large files, such as videos or large software installers, it isn’t practical to put them in the cloud and then download them. Dropbox has a feature called LAN Sync that allows Dropbox to sync them across your network to other devices. It still uploads them, but if you have a bunch of files to transfer from different folders, just drop them all in a Dropbox folder, and let them sync to the other devices. When you’ve got the files on the second Mac, move them out of your Dropbox folder, so they don’t stay in the cloud. Unfortunately, this feature isn’t always reliable, so it may not work for you.
Apple’s iCloud Drive is mostly designed for apps to store files, but you can add files to it as well, which you can later access from another Mac. Choose Go > iCloud Drive in the Finder, and you’ll see a number of folders. Just add a file to the top level of the iCloud Drive hierarchy or create your own folder, and you’ll be able to access the file on your other Mac. This works best for small files, as well as files you may want to access on iOS devices.
Other cloud services
If you use Google Drive, Box, or another cloud repository for your files, you can obviously place files there from one Mac and access them on another. With most of these services, you can also upload files via a web browser, so you don’t need to run their apps if you don’t want to.
One of my favorite ways to sync files between my Macs is to use BitTorrent Sync. This free app (with optional pro features), lets you sync folders across devices. For example, I have a Screenshots folder on each of my Macs. Whenever I take a new screenshot for an article on one of my Macs, it instantly syncs across to the other one. I also have a folder for current projects, which also stays in sync every time I add or change a file. I’ve had some issues getting folders to sync with one of my Macs, but, in general, this software works very well, and is essentially transparent. It’s the kind of feature that Apple should add to OS X.
This is a power-user feature, that most people won’t need, but some might find useful. OS X used to include an option to share files via File Transfer Protocol but this is now somewhat hidden. To turn on FTP on a Mac—more correctly, SFTP, or secure FTP—enable Remote Login in the Sharing pane of System Preferences. I use Transmit to transfer files between my iMac and my Mac mini server, and I find it practical when I have a lot of files to copy since I can control how many get sent at a time.
Let us not forget that these many ways of transferring files from Mac to Mac are fine if you have a handful of files, but they can take a long time if you want to move, say, all seven seasons of “West Wing” episodes. The best way to transfer very large files, or lots of files, is to use sneaker net. That’s the term used for copying files to a disk, then connecting the disk to another computer and copying from the disk. You can use a USB stick or a portable hard drive, and it will always be faster to use sneaker net when you have lots of large files to move.
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